The study measured 24,000 participants over a three-month period and was focused on employee mental health issues. The findings are part of an initiative that WPO plans to share quarterly to identify global workplace wellbeing trends.
Depression is the main cause of disability worldwide.1 In Europe, an estimated one out of every 10 employees takes time off from work each year due to depression.2 In the US, depression is the reason for 200 million missed days of work each year, at a cost of $31 billion in revenue.
• 6 in 10 workers in major global economies are experiencing increased workplace stress; China (86%) experienced the highest rise in workplace stress.
• Nigeria, South Africa, El Salvador, Mongolia, Guatemala, Colombia, Pakistan, Jamaica, Macedonia, and Bolivia top a list of most stressed-out countries.
• 90% of respondents to an academic survey of workplace mental health condition in Hong Kong said they need better support at work
• Studies suggest that 50% – 60% of all lost working days in Europe can be attributed to work-related stress and psychosocial risks.6
心理健康对人类的健康与福祉至关重要，但相比于生理健康问题，心理健康问题得到诊断和治疗的几 率更小。近年来，新冠疫情席卷全球，国际冲突不断，通货膨胀引起的财务压力不断上升，食品和燃 油短缺问题引发担忧，人类的心理健康状况正在面临新的挑战。
The study measured 24,000 participants over a three-month period and was focused on employee mental health issues. The findings are part of an initiative that WPO plans to share quarterly to identify global workplace wellbeing trends.
Years of experience have shown us that every customer experience is unique and that each customer is the final arbiter in everything we do. We don’t measure success by how rigidly we comply with our processes. It’s whether we make a meaningful difference to the person we’re serving. In other words, our customer experience metrics can’t be just about doing things right. They have to measure whether we’re doing the right thing.
While the delivery of employee wellbeing services is a profoundly human endeavor – people with expertise and compassion helping other people – leveraging innovative technology that is flexible, reliable, and accessible is key to delivering the greatest benefit to employers and members.
